Cancel a card subscription after a free trial

Free trials may renew through card e-mandates, merchant billing pages, or app store subscriptions. Cancel both merchant and payment-side controls.

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Step-by-step guide

  1. 1Open the merchant billing or account page.
  2. 2Cancel the trial, plan, or auto-renewal.
  3. 3Check your card issuer app for recurring transactions or standing instructions.
  4. 4Disable the relevant card mandate if available.
  5. 5Save cancellation confirmation and final billing date.

Warning

Deleting the app or removing a card may not cancel the merchant subscription.

Evidence checklist

  • Trial start and renewal date
  • Card debit
  • Merchant cancellation proof
  • Card mandate status
  • Support ticket

Complaint template

Please cancel my card subscription/free-trial renewal for {merchantName} and review the debit of Rs. {amount} on {transactionDate}. Reference: {transactionId}.

FAQ

Usually no. Cancel the merchant plan too.

Related guides

Card e-mandate cancellation in India

General guide to card recurring payment and standing instruction cancellation.

Cancel auto debit after a free trial

Checklist to stop unwanted free-trial renewals and document refund requests.

Merchant refusing refund for recurring payment

General next steps if a merchant refuses refund after an unwanted recurring payment or subscription renewal.

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