Unknown recurring debit: what to do

Unknown debits need careful identification. Start with SMS, statement narration, mandate lists, and official support.

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Step-by-step guide

  1. 1Do not share sensitive credentials.
  2. 2Check SMS and statement narration.
  3. 3Search UPI/card/bank mandates.
  4. 4Look through email receipts.
  5. 5Raise a support request with reference ID.

Warning

If you suspect account compromise, contact official bank support immediately.

Evidence checklist

  • SMS
  • Statement entry
  • Account hint masked
  • Reference ID
  • Mandate screenshot

Complaint template

Please help identify this unknown recurring debit and provide the mandate status and dispute route. Reference: {transactionId}.

FAQ

No. Use only masked hints.

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