UPI AutoPay debited after cancellation
If you cancelled or attempted to cancel AutoPay but were still charged, organize the timeline and contact the merchant and app support with evidence.
Step-by-step guide
- 1Collect cancellation attempt screenshots or emails.
- 2Collect the debit SMS and UPI reference.
- 3Check whether the mandate still shows active.
- 4Send a refund review request to the merchant.
- 5Escalate to bank or UPI app support through official channels if unresolved.
Warning
Do not edit screenshots or include sensitive credentials in attachments.
Evidence checklist
- Cancellation attempt timestamp
- Debit SMS
- UPI reference
- Mandate status
- Merchant response
Complaint template
I attempted to cancel the recurring payment for {merchantName}, but Rs. {amount} was debited on {transactionDate}. Please review for refund and stop future debits. Reference: {transactionId}.
FAQ
Yes, you can ask for review, but refund decisions depend on provider policy and facts.